These Terms and Conditions govern your access to and use of the up789 platform, including all gaming, betting, payment, and account services offered at up789.pro. By registering an account or using any part of the up789 platform, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. Please read them carefully before proceeding.
By accessing, registering on, or in any way using the up789 platform available at up789.pro, you confirm that you have read, understood, and unconditionally accept these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
Your continued use of the up789 platform following any update or amendment to these Terms constitutes your binding acceptance of the revised Terms. It is your responsibility to check these Terms periodically for changes. The effective date displayed at the top of this document indicates when the current version came into force.
These Terms apply to all services offered by up789, including but not limited to: sports betting (including cricket and PSL markets), live casino games, slot titles, crash games such as Aviator and Bird Catcher, account management, deposits, withdrawals, bonuses, and customer support interactions.
To be eligible to register and maintain an active account on up789, you must satisfy all of the following conditions at all times:
up789 reserves the right to request documentary proof of age and identity at any time. Accounts found to belong to persons under the age of 21 will be immediately suspended and any funds held in the account will be handled in accordance with applicable regulations. up789 takes underage gambling extremely seriously and employs active monitoring to detect and prevent it.
Each eligible individual may register only one account on up789. Maintaining duplicate accounts is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of any balances held across all associated accounts.
During the registration process, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, valid email address, and contact number. You represent and warrant that all information provided is truthful and accurate at the time of registration and remains so throughout the life of your account.
up789 applies Know Your Customer (KYC) procedures in line with responsible gaming and financial compliance requirements. You may be required to submit one or more of the following documents before your account is fully activated or before a withdrawal is processed:
Failure to complete KYC verification within the timeframe requested by up789 may result in the temporary restriction or closure of your account. up789 will not process withdrawals to accounts that have not completed the required verification steps.
It is your responsibility to keep your account information up to date. You must notify up789 promptly of any changes to your personal details by contacting support at [email protected]. up789 accepts no liability for delays, failed transactions, or communication failures resulting from inaccurate account information.
You are solely responsible for maintaining the confidentiality of your up789 account credentials, including your username and password. You must not share your login details with any other person, and you must not allow any third party to access your account.
All transactions and bets placed through your account are deemed to have been made by you. up789 accepts no liability for losses resulting from unauthorised access to your account where such access was facilitated by your own negligence or failure to maintain appropriate security measures.
If you suspect that your account has been accessed without your authorisation, you must notify up789 immediately at [email protected]. up789 will investigate the matter and, where appropriate, take steps to secure your account pending the outcome of the investigation.
up789 reserves the right to suspend any account that it reasonably suspects has been compromised or is being accessed by an unauthorised party, without prior notice, pending verification.
up789 accepts deposits and processes withdrawals through the following payment channels: JazzCash, EasyPaisa, Raast, HBL (Habib Bank Limited), UBL (United Bank Limited), Meezan Bank, and 1LINK interbank transfers. The availability of specific payment methods may vary and is subject to change without prior notice.
All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited. Deposits made from accounts that do not match your up789 registered name may be refused and returned, subject to applicable processing fees and tim eframes.
Minimum and maximum deposit limits apply and are displayed within your account dashboard at the time of deposit. up789 reserves the right to adjust these limits at its discretion. Deposits are generally credited to your up789 balance within minutes of successful processing by the relevant payment provider. up789 accepts no liability for delays caused by the payment provider's own processing systems.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to verification requirements. up789 aims to process withdrawal requests promptly; however, processing times may vary depending on the payment channel selected and the outcome of any applicable security or KYC checks.
up789 reserves the right to perform additional verification checks before processing any withdrawal. Withdrawals will not be processed to third-party accounts under any circumstances. Minimum withdrawal amounts apply and are displayed within the withdrawal section of your account dashboard.
All transactions on up789 are conducted in Pakistani Rupees (PKR). Where a currency conversion is required due to the nature of a payment instrument, the prevailing exchange rate at the time of the transaction will apply. up789 accepts no liability for exchange rate fluctuations.
up789 is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored for suspicious activity. up789 reserves the right to report any suspicious transactions to the relevant authorities and to freeze or close accounts involved in suspected money laundering activity, without prior notice and without liability to the account holder.
up789 offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and wagering requirements that are published alongside each individual promotion. In the event of any conflict between a promotion's specific terms and these general Terms and Conditions, the promotion-specific terms shall prevail with respect to that promotion only.
The specific wagering requirement applicable to each bonus is stated within the terms of that promotion. Wagering requirements must be met within the time limit specified. Uncompleted wagering requirements will result in the forfeiture of any remaining bonus funds and any associated winnings at the expiry of the promotional period.
All games available on the up789 platform — including cricket and sports betting markets, live dealer casino tables, Aviator, Bird Catcher, slot titles, and RNG table games — are governed by individual game rules that are accessible within each game interface. Players are responsible for familiarising themselves with the rules of each game before participating.
up789 uses certified Random Number Generator (RNG) technology for all applicable games, independently audited by recognised third-party testing laboratories to ensure fairness and unpredictability of outcomes. Crash games such as Aviator operate on provably fair mechanics, which allow players to verify the fairness of each round outcome independently.
In the event of a technical malfunction or error during any game session, the affected round or bet will be voided and any stakes placed will be returned to the player's account. up789 accepts no liability for losses that a player claims would not have occurred but for a technical malfunction.
up789 reserves the right to void any bet or game outcome where it is determined that the outcome resulted from a software error, data feed failure, or any other technical fault, regardless of whether the player was aware of the fault at the time of placing the bet.
The following activities are strictly prohibited on the up789 platform. Engaging in any prohibited activity may result in the immediate suspension or permanent closure of your account, forfeiture of account balances, and reporting to relevant authorities where applicable:
up789 is committed to promoting responsible gaming and minimising the potential for gambling-related harm. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options.
Players who feel that their gambling is becoming problematic are strongly encouraged to make use of these tools, available within the account settings section after logging in. Full details of all available responsible gaming tools and resources are set out on our dedicated Responsible Gaming page.
Self-exclusion requests, once submitted, are processed promptly and will result in the player being prevented from logging into their account for the duration of the exclusion period selected. Self-exclusion periods, once activated, cannot be reversed before the specified end date.
up789 reserves the right to impose account restrictions or enforce a mandatory cooling-off period on any account where its responsible gaming monitoring systems identify patterns of behaviour that suggest gambling may be causing harm to the player.
All content on the up789 platform, including but not limited to software, game titles, graphics, logos, interface design, text, data compilations, and audiovisual elements, is the property of up789 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the up789 platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the platform without the prior written consent of up789.
Any unauthorised use of up789's intellectual property will constitute a material breach of these Terms and may expose you to civil and criminal liability under applicable law.
To the fullest extent permitted by applicable law, up789, its directors, officers, employees, agents, licensors, and service providers shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the up789 platform.
up789 does not warrant that the platform will be continuously available, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the fullest extent permitted by law.
In any event, up789's aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total net deposits made by you to your up789 account in the twelve months preceding the event giving rise to the claim.
up789 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at up789.pro/privacy-policy. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
up789 will not sell, rent, or otherwise disclose your personal data to third parties except as necessary to provide the services described in these Terms, to comply with legal obligations, or as expressly permitted by the Privacy Policy.
up789 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, up789 will endeavour to provide reasonable notice to registered players via email or via a prominent notice on the platform prior to the changes taking effect.
The date on which the current version of these Terms came into force is indicated at the top of this document. Your continued use of the up789 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure by contacting support.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction under which up789 holds its operating licence. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the governing jurisdiction.
Before initiating formal legal proceedings, you agree to first contact up789's customer support team at [email protected] to attempt to resolve the matter informally. up789 will use reasonable endeavours to resolve any complaint or dispute within a reasonable timeframe.
Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or the up789 platform generally, please contact our support team through the following channels:
Please include your registered account username and a clear description of your query or complaint when contacting us. up789 is committed to responding to all support requests promptly and professionally.
These are the core platform commitments that underpin the up789 Terms and the experience we deliver to every player.
All up789 games — from slots and live casino tables to Aviator and cricket betting markets — use certified RNG or provably fair technology, independently audited for randomness and integrity.
Every deposit and withdrawal on up789 is protected by SSL encryption. JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK transfers are all processed through secured, verified channels.
Every bonus offered by up789 comes with clearly stated wagering requirements and expiry conditions. No hidden clauses, no confusing small print buried where players cannot find it.
up789 applies Know Your Customer procedures to protect players and maintain platform integrity. Identity verification is a one-time process that enables faster, more secure withdrawals thereafter.
Deposit limits, session timers, cooling-off periods, and self-exclusion are all available to every up789 player at no charge. Gaming should be entertainment — up789 is committed to keeping it that way.
The up789 support team operates around the clock via live chat, with email responses within 2 hours. All support is handled in English with full understanding of the Pakistani player context.
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